Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Rocket Play Online Casino, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or use gambling as an escape from personal difficulties.

Age Verification & Legal Requirements

Rocket Play Online Casino is strictly for players aged 18 years and over, or the legal gambling age in your Australian state or territory. We take age verification seriously and conduct checks to ensure all players meet these requirements. If you are under the legal age to gamble, you are prohibited from using our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Spending more time or money gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the extent of gambling
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or using savings to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions
• Relationships suffering due to gambling behaviour
• Financial difficulties caused by gambling

Self-Help Tools & Responsible Gaming Features

Rocket Play Online Casino provides various tools to help you maintain control of your gaming:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
• Loss Limits: Restrict the amount you're willing to lose over a set period
• Reality Checks: Receive notifications about how long you've been playing and money spent
• Time-Out: Take a break from gaming for a specified period (hours to days)
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Request permanent closure of your account

To access these tools, please visit your account settings or contact our customer support team.

Support Organizations & Help Resources

If you or someone you know needs help with problem gambling, please reach out to one of these trusted organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential support and counselling for problem gambling in Australia

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Confidential support and treatment for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based resources and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Free, confidential support and referral services

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Helpline: 0800 137 27 00 (free and confidential)
  Support and information for problem gambling

If You Have a Problem, Seek Help Today

Problem gambling can affect your finances, mental health, relationships, and overall wellbeing. If you're struggling with gambling, remember that help is available and recovery is possible. Please don't hesitate to reach out to one of the support organizations listed above or contact a healthcare professional.

You are not alone. Help is just a phone call or click away.

Contact Our Support Team

If you have questions about our responsible gaming features or need assistance, please contact Rocket Play Online Casino's customer support team. We're here to help you play safely and responsibly.